This acceptable use policy governs the standards that apply to any content that you upload to our website, any interactions with our website, including contact with any of our website’s users.
Who we are and how to contact us
claims.com.au is a site operated under the control of Claimz Pty Ltd. Our company is formally registered by the law of Australia under the company number of Claimz Pty Ltd. Our trading address is: 477 Boundary Street, Spring Hill, Queensland, 4000.
We are a ClaimsTech company.
If you have any enquiries regarding this website acceptable use policy, or any questions relating to our site or company, please contact our customer service at [email protected] or +61 1300 252 469.
By using our website, you accept our terms and conditions.
Under our website, you accept the terms set out in this policy, and you agree to comply with it.
If you do not agree with these terms, please do not use our site.
We may make changes to this policy from time to time.
We reserve the right to change the terms and conditions of usage for our website. Every time you wish to use our site, please check that you understand the most recent updated terms and conditions. All registered users of our website will receive an automatic notification when we make any changes or amendments to our policies.
Prohibited uses
You may only use our website for lawful purposes. All illegal activities are strictly forbidden on our website. You may not use our site in the following ways (but not limited to):
- That constitutes breaches in any applicable local, national, or international law or regulation.
- That constitutes unlawful or fraudulent behavior or purpose or any activities that have an equivalent effect.
- That intends to do harm or attempt to harm others, no matter the degree of harm intended.
- To bully, intimate, humiliate, insult, or any other ways that constitute disrespect to any person.
- To send, download, use or re-use any material from any other third-party website.
- To distribute, send or transmit any unsolicited or unauthorized advertising or promotional materials, including any activities, is considered spam.
- To knowingly and intentionally transmit any data, send or upload any materials that contain viruses, such as time bombs, Trojan horses, worms, spyware, keystroke loggers, or any other harmful programs or computer code or any other software that are designed to harm any computer systems or software.
- Duplicate, make copies, reproduce any data, information, content on our website.
- Cause damage, disrupt, interfere with:
- the operation of our site; and
- any equipment or network of our site; and
- any software that we use; and
- any software, database, network, equipment provided by third parties.
Interactive services
We provide interactive services on our site, including:
- Chat rooms.
- Bulletin boards.
- Forums.
All interactive services are moderated either by our staff members or automatically detected by our computer system.
We are committed to minimizing any possible risks for users from third parties when our users use the interactive services provided on our site. In each case, we will decide what are the appropriate solutions to moderate a relevant service in the light of those risks. We are, however, in no obligation to oversee, moderate or monitor any interactive service we provide on our site. We expressly exclude any liabilities for any loss or damage arising out of the use of any interactive service by a user that constitute breaches of any of our content standards, whether the service is moderated is not.
Any persons below the age of 13 (‘Minors’) may only use our interactive services if they have obtained consent from or are using our interactive services under the company of their parents or guardians to ensure their safety online. Minors who are using any of our interactive services should be made aware of the potential risk that they are exposed to.
Content standards
These content standards apply to any material that you upload or contribute to our site (‘Contribution‘) and any interactive services associated with it.
Any contribution must comply with each and every part of the standard set out in this policy.
Claimz Pty Ltd reserve the discretionary right to determine whether a contribution breaches the content standards.
A Contribution must:
- Where it states facts, this information must be accurate.
- Where it states opinions, this must be genuinely held.
- Comply with all of the applicable rules and law in where it originated from, and also including Laws of each Australian state and territory.
A Contribution must not contain anything that:
- Can be characterised as defamatory of any person.
- Can be characterised as offensive, hateful, inflammatory or obscene.
- Can be characterised as threatening, abuse, invasion of another’s private life or privacy, or cause harassment, inconvenience, or needless anxiety.
- Contain any sexually suggestive or explicit material.
- Contain any material of child abuse of any kind, including sexual abuse.
- Promote violence
- Promote discrimination based on gender, religion, nationality, race, disability, sexual orientation, or age.
- May infringe any intellectual property rights, including copyright, database right, or trademark of any other person.
- Are misrepresentations that are likely to deceive any person
- Are likely to cause any breaches of legal duties owed to a third party, such as but not limited to any contractual duties or duties not to disclose confidential information.
- Promote any illegal content or activity.
- Impersonate any person or misrepresent your identity or affiliation with any other person.
Any person attempting to report on weather events or develop weather and metalogical related research and activity using the methods described or interpreted on this website is putting their own life and the life of others at risk. Claimz Pty Ltd discourage anybody from putting themselves at risk during a weather event.
Disclaimers
For General Information Only / Use at Your Own Risk
The information contained in this Website is for general information purposes only. The information is provided by Claims Pty Ltd and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is strictly at your own risk.
Limitation of Liability
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this Website.
Third-Party Links / Contents
Through this website you are able to link to other websites which are not under the control of Claimz Pty Ltd. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Website owners and content may change without notice and may occur before we have the opportunity to remove a link that may have gone ‘bad.
No Responsibility for Third-Party Content
Claimz Pty Ltd takes no responsibility or liability for the content provided by any third party or any use made of such content rate by the user, whether or not arising from the negligence of any of the third-party providers.
No Responsibility for Technical Issue
Every effort is made to keep the website up and running smoothly. However, Claimz Pty Ltd takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
Not Insurance Advice
The information contained on this website is of a general nature only. It does not take your specific needs, objectives or circumstances into consideration, and is not financial advice, legal advice or otherwise a recommendation to purchase any insurance policy, product or service. You should seek your own independent advice from a qualified insurance adviser before making any financial decisions, and seek your own independent legal advice from a qualified solicitor before making any decisions of a legal nature.
This Website and the information contained herein is not intended to be a source of advice or analysis with respect to the material presented, and the information and/or documents contained in this website do not constitute insurance advice.
Not Financial Advice
The information contained on this website is of a general nature only. It does not take your specific needs, objectives or circumstances into consideration, and is not financial advice or otherwise a recommendation to purchase any financial product. You should seek your own independent financial advice from a qualified financial adviser before making any financial decisions.
Not Legal Advice
Nothing in the Website is intended to be a substitute for formal legal advice and should not be relied upon as such. The information should not be treated as a complete authority on law or legal practices and should be modified to meet your own individual needs under the laws of your jurisdiction. Your use of any information or forms is at your own risk.
The Company and any of its employees, contractors, or attorneys who participated in providing the information expressly disclaim any warranty on the information: they are not creating or entering into any Attorney-Client relationship by providing information to you. Communications between you and the Company is NOT protected by the attorney-client privilege since the Company is NOT a law firm and is NOT providing legal advice.
Views and Opinions Expressed
The views and opinions expressed on this Website are those of the authors and do not necessarily reflect the official policy or position of Claimz Pty Ltd.
Errors and Omissions
Errors and Omissions Claimz Pty Ltd assumes no responsibility or liability for any errors or omissions in the content of this Website. The information contained in this Website is provided on an “as is” basis with no guarantees of completeness, accuracy, usefulness or timeliness and without any warranties of any kind whatsoever, express or implied.
Not Safety Advice
This Website contains information about safety. The information published is not intended to be a substitute for professional safety advice or risk mitigation and should not be relied on as safety or risk mitigation advice.
The information contained in this Website is for general information purposes only. The information is provided by Claimz Pty Ltd and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the Website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is strictly at your own risk.
WE ARE NOT RESPONSIBLE NOR LIABLE FOR ANY ADVICE, RISK TO YOUR SAFETY OR ANY OTHER INFORMATION, METHODS, SERVICES OR PRODUCTS THAT YOU OBTAIN THROUGH THIS WEBSITE.
Always seek the advice of the Australian government or other qualified providers with any questions you may have regarding safety and risk mitigation and before undertaking a new safety or risk mitigation regimen, and never disregard professional safety or risk mitigation advice or delay in seeking it because of something you have read on this Website.
Advertising Disclosure
This Website may contain third party advertisements.
NEITHER THE APPEARANCE OF THE ADVERTISEMENT ON THE WEBSITE, NOR REFERENCE TO A PRODUCT AND/ OR SERVICE WITHIN THE SAME, CONSTITUTES A GUARANTEE, ENDORSEMENT OR RECOMMENDATION BY CLAIMZ PTY LTD OF THE QUALITY OR VALUE OF SUCH PRODUCT AND / OR SERVICE.
We assume no responsibility or liability for the content provided by any third-party advertiser for inclusion on the Website. We are not responsible for the illegality or any error, omission, inaccuracy or problem in the advertiser’s content.
Advertising does not influence any of our content on the Website. We reserve the right to refuse, reject, or cancel any advertisement for any reason at any time without liability.
Breach of this policy
We reserve the right to take actions against any breaches of our acceptable use policies as we see appropriate.
Failure to comply with any of our acceptable use policies constitutes a material breach and this may result in our taking of all or any of the following actions:
- Immediate, temporary, or permanent withdrawal of your right to use our website.
- Immediate, temporary, or permanent removal of any Contribution uploaded by you to our website.
- Issue a letter of warning to you.
- Initiate legal proceedings against you, for purposes such as including but not limited to reimbursement of all costs on an indemnity base resulting from any breaches of our acceptable use policy.
- Take any further legal action against you.
- Disclose any information in relation to breaches of our acceptable use policy to any, governmental or law enforcement authorities as we deem appropriate or required by law.
How this contract can be transferred
We reserve the right to assign any rights and obligations under these terms to any third parties provided this does not adversely affect your rights under these terms
Dispute Resolution
If you are a consumer, please note that all terms of this policy, including subject matter and its formation, are governed by the Law of Australia and the states and territories. By using our website and any of our services you agree that courts of Australia and the states and territories will have exclusive jurisdiction to any disputes relating to acceptable use policy, exceptions for residents of New Zealand, where they can bring the case in Courts located in New Zealand respectively.
If you are a business entity, please note that all terms of this policy, including subject matter and its formation, contractual disputes, or claims are governed by Australia Law. We both agree that the courts of Australia and the states and territories have exclusive jurisdiction for any disputes between us.