Claim Handling

Background

What does an Insurance Claim Handler do?

A claim handler or public insurance adjuster is an independent professional that acts on behalf of the policyholder. Similar to a claims adjuster, a public adjuster will assess the damage of your property, help determine the scope of repairs and assess the replacement value for those repairs.

Market Knowledge
& Understanding

There’s no doubt that claim handler's have their fingers on the pulse of the insurance market

Convenience & Single Point of Contact

An expert claim handler will help you with all your insurance claim needs without any hassle

Insurance Claim Administration

Lodging a claim can be a daunting task, even after most insurers simplify processes

Benefits of using a trusted Claim Handler

A claim handler or public adjuster looks after YOUR best interests and not those of your insurance company.

By engaging your own claim handler you can even the playing field by having someone on your side who can fight for what you’re entitled to.

Saving money
Market Knowledge and understanding
Convenience and single point of contact
Insurance claims assistance
No upfront payment Is required
When you file an insurance claim, your insurance company will appoint an insurance adjuster. This adjuster is paid for by your insurance company. Their job is to act in the best interests of your insurance company, not your best interests.

A claim handler or public adjuster looks after YOUR best interests and not those of your insurance company. By engaging a claim handler you can even the playing field by having someone on your side who can fight for what you’re entitled to.
We live in a hectic world where feeling stressed has become the norm. If you’re like most other people, you can do with less stress, not more.

Trying to manage a large or complicated insurance claim on your own can be very stressful. It forces you to do something you’re probably not familiar with and takes you out of your comfort zone. By allowing a reputable, experienced public adjuster to manage your claim you can save yourself a lot of headaches.
You don’t have to accept the first settlement offer you receive from your insurance company. If you have received a bad settlement offer, a public adjuster can help to secure a better offer for you.
One of the main advantages of using a public adjuster is the likelihood of a higher settlement offer. They understand the fine print in your homeowners insurance policy. They have the skills, knowledge and experience to negotiate with insurance adjusters.

In addition to the above, claim handlers work on a contingent fee arrangement. They’re paid a fixed percentage of the settlement amount. The higher the settlement amount, the more they’re paid. This is a strong incentive for them to responsibly make sure you’re paid the maximum amount owed under your policy.
Managing a large insurance claim on your own can be time-consuming and labor-intensive. It can feel like a full-time job – lots of paperwork, meetings, and dealing with contractors.

Engaging a claim handler or public adjuster to manage the process can free up a lot of time!
Many homeowners think hiring a lawyer is the best solution when an insurance claim doesn’t go according to plan. However, hiring a lawyer is a very expensive option.

Most lawyers charge a contingency fee of 33 to 40 percent of the settlement amount. This is significantly higher than what you can expect to be charged by a claim handler or public adjuster.

Note: It’s not uncommon for a lawyer to make use of the services of a claim handler or public adjuster.
Negotiating with insurance adjusters can be very hard. It’s likely they know all the ins and outs and have a counter-argument ready before you even start negotiating. Besides, how good are you at negotiating with an expert about a topic you might know very little about?

An experienced claim handler or public adjuster often deals with insurance companies or their adjusters on a daily basis. Your claim handler is in a much stronger position to negotiate a good settlement offer than you are.
Working with an efficient claim handler or public adjuster can speed up the claim settlement process. They know what to do and how to do it right the first time.

Note: In some cases, working with a public advisor can take longer than if you were to do it by yourself. However, such delays might be to your benefit. For example, they might identify hidden damages you’re not aware of.

No Hidden Costs & No Upfront Payment Required

Through Claimz, Claim handlers and Public adjusters don’t require upfront payment.

They only have to be paid once you receive payment from your insurance company. If you don’t get paid they don’t get paid.

Head office address:

477 Boundary Street
Spring Hill, QLD 4000

Call for help:

1300 CLAIMZ
1300 252 469

Mail for information: